How to Fix Remote Desktop Not Working in Windows 11

Remote Desktop is a powerful feature in Windows 11 that allows users to access and control a remote computer or virtual machine from another device over a network connection. Whether used for remote work, IT support, or accessing files from a different location, Remote Desktop provides convenient access to resources and applications.

However, encountering issues with Remote Desktop not working in Windows 11 can be frustrating, disrupting productivity and workflow. In this troubleshooting guide, we’ll explore common reasons why Remote Desktop may not be functioning correctly and provide detailed solutions to help you resolve the issue and regain remote access to your Windows 11 system.

Why Remote Desktop Not Working in Windows 11?

Before delving into the solutions, it’s important to understand why Remote Desktop may not be working as expected in Windows 11. This issue can occur due to various factors, including network configuration issues, firewall settings, system preferences, or software conflicts. By identifying the root cause, you can effectively troubleshoot the problem and implement the appropriate solution.

Fix Remote Desktop Not Working in Windows 11

After going through why let’s move on to how. I meant let’s get straight to the fixes.

1. Verify Remote Desktop Settings

The first step in troubleshooting Remote Desktop not working in Windows 11 is to verify that Remote Desktop settings are correctly configured on the target computer. Ensure that Remote Desktop is enabled and that users have the necessary permissions to access the computer remotely.

To verify Remote Desktop settings in Windows 11:

  1. Right-click on the Start button and select “Settings” from the context menu.
  2. In the Settings app, click on “System” and then select “Remote Desktop” from the left sidebar.
  3. Ensure that the “Enable Remote Desktop” toggle switch is turned on.
  4. Optionally, under “Remote Desktop settings,” you can adjust additional options such as allowing connections from any version of Remote Desktop or requiring network-level authentication.

After verifying and adjusting Remote Desktop settings, try connecting to the target computer again to see if the issue persists.

2. Check Network Connectivity

Network connectivity issues can prevent Remote Desktop connections from establishing properly. Ensure that both the remote computer and the device you’re connecting from are connected to the same network and have a stable internet connection.

To check network connectivity:

  1. Verify that the remote computer is powered on and connected to the network.
  2. On the device you’re connecting from, ensure that you have a stable internet connection, either through Wi-Fi or Ethernet.
  3. If you’re using a VPN or firewall, ensure that it’s configured to allow Remote Desktop connections.
  4. Test network connectivity by accessing other devices or websites to verify that the network connection is working correctly.

If network connectivity is stable, proceed to the next troubleshooting steps.

3. Verify Firewall Settings

Firewall settings can block Remote Desktop connections if not configured correctly. Ensure that Windows Firewall or any third-party firewall software is configured to allow Remote Desktop connections.

To verify firewall settings in Windows 11:

  1. Right-click on the Start button and select “Settings” from the context menu.
  2. In the Settings app, click on “Privacy & security” and then select “Windows Security” from the left sidebar.
  3. Click on “Firewall & network protection.”
  4. Ensure that “Remote Desktop” is allowed through both the Public and Private network profiles. If not, click on “Allow an app through firewall” and add Remote Desktop to the list of allowed apps.

After adjusting firewall settings, try connecting to the remote computer again to see if the issue has been resolved.

4. Restart Remote Desktop Services

Sometimes, restarting the Remote Desktop Services on the target computer can resolve issues with Remote Desktop not working. Restarting the Remote Desktop Services can help refresh the service and resolve any underlying issues that may be preventing connections.

To restart Remote Desktop Services in Windows 11:

  1. Press the Windows key + R to open the Run dialog box.
  2. Type “services.msc” and press Enter to open the Services snap-in.
  3. In the Services window, scroll down and locate the “Remote Desktop Services” entry.
  4. Right-click on “Remote Desktop Services” and select “Restart” from the context menu.
  5. Wait for the service to restart, then try connecting to the remote computer again.

5. Update Remote Desktop Client

If you’re experiencing issues with Remote Desktop connections from a client device, ensure that the Remote Desktop client software is up to date. Outdated client software may contain bugs or compatibility issues that could affect connection stability.

To update Remote Desktop client software:

  1. Open the Microsoft Store on the client device.
  2. Search for “Remote Desktop” in the search bar.
  3. If an update is available for the Remote Desktop client app, click on the Update button to install it.

After updating the Remote Desktop client software, try connecting to the remote computer again to see if the issue persists.

6. Check Remote Desktop Group Policy Settings

If you’re unable to establish Remote Desktop connections due to Group Policy settings, you may need to adjust the Group Policy settings on the target computer to allow Remote Desktop connections.

To adjust Remote Desktop Group Policy settings:

  1. Press the Windows key + R to open the Run dialog box.
  2. Type “gpedit.msc” and press Enter to open the Local Group Policy Editor.
  3. In the Group Policy Editor, navigate to Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Connections.
  4. Double-click on the “Allow users to connect remotely using Remote Desktop Services” policy.
  5. Select the “Enabled” option, then click Apply and OK to save the changes.

After adjusting Group Policy settings, try connecting to the remote computer again to see if the issue has been resolved.

Conclusion

Encountering issues with Remote Desktop not working in Windows 11 can be frustrating, but by following the troubleshooting steps outlined in this guide, you can often diagnose and resolve the problem.

Whether it’s verifying Remote Desktop settings, checking network connectivity, adjusting firewall settings, restarting Remote Desktop Services, updating Remote Desktop client software, or adjusting Group Policy settings, there are several steps you can take to troubleshoot and fix issues with Remote Desktop functionality.

By staying proactive and patient, you can ensure that you maintain seamless remote access to your Windows 11 system.

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